Terms and Conditions

Last Updated: 2024

Welcome to The Clubhouse Casino. These Terms and Conditions govern your use of our website and services. By registering an account and using our casino, you agree to be bound by these terms. Please read them carefully.

1. General Information

1.1. The Clubhouse Casino is owned and operated by Novatrix S.R.L., a company with registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica.

1.2. The Clubhouse Casino operates under license number 3-102-893958 issued by the Tobique Gaming Commission. The license status is Active.

1.3. Our official website is https://theclubhousecasino.com

1.4. The Clubhouse Casino was established in 2021.

1.5. For any queries or concerns, please contact us at [email protected]

2. Eligibility

2.1. Players must be at least 18 years of age or the legal age of majority in their jurisdiction to register and play at The Clubhouse Casino.

2.2. It is the player's responsibility to ensure that online gambling is legal in their jurisdiction.

2.3. By registering, you confirm that all information provided is accurate and complete.

3. Account Registration

3.1. Each player is permitted to hold only one account at The Clubhouse Casino.

3.2. Players must provide accurate personal information during registration.

3.3. The Clubhouse Casino reserves the right to verify player identity and may request additional documentation.

3.4. Players are responsible for maintaining the confidentiality of their account credentials.

4. Deposits and Withdrawals

4.1. The Clubhouse Casino accepts deposits and processes withdrawals in Australian Dollars (AUD).

4.2. Available payment methods and their respective terms:

4.2.1. Visa/Mastercard

4.2.2. Interac

4.2.3. Skrill/Neteller

4.2.4. Bitcoin

4.2.5. MiFinity

4.2.6. Bank Transfer

4.3. All payment methods are processed free of charge by The Clubhouse Casino.

4.4. The Clubhouse Casino reserves the right to request identity verification before processing withdrawals.

5. Bonuses and Promotions

5.1. Welcome Bonus

5.1.1. New players are eligible for a Welcome Bonus of up to $5,000 + 200 Free Spins + $1 Lucky Loonie.

5.1.2. The Welcome Bonus has a wagering requirement of 40x the bonus amount.

5.1.3. The Welcome Bonus must be claimed and wagering requirements completed within 7 days of activation.

5.2. Tuesday Reload Bonus

5.2.1. Players can receive a 20% bonus up to $100 on the first deposit made every Tuesday.

5.2.2. Wagering requirements: 40x the bonus amount.

5.3. Friday Weekly Cashback

5.3.1. Players can receive up to 8% cashback on net losses.

5.3.2. Cashback is calculated on net losses from Friday to Thursday and credited every Friday.

5.3.3. Wagering requirements: 3x the cashback amount.

5.4. Weekend Reload

5.4.1. Variable bonuses are available during weekends.

5.4.2. Special offers are sent via email or available in the promotions tab.

5.4.3. Wagering requirements: 40x the bonus amount.

5.5. General Bonus Terms

5.5.1. All bonuses are subject to the specific terms and conditions of each promotion.

5.5.2. Players must meet wagering requirements before withdrawing bonus funds or winnings derived from bonus funds.

5.5.3. The Clubhouse Casino reserves the right to modify or cancel promotions at any time.

5.5.4. Bonuses cannot be combined unless otherwise stated.

5.5.5. Bonus abuse may result in forfeiture of bonuses and winnings, and account closure.

6. The Clubhouse VIP Club

6.1. The Clubhouse Casino operates The Clubhouse VIP Club, a loyalty program with a 5-tier system: Bronze, Silver, Gold, Platinum, and Diamond.

6.2. Players earn 1 Clubhouse Point (CP) for every $30 wagered.

6.3. VIP Club rewards include:

6.4. VIP tier levels and benefits are subject to the player's activity and points accumulated.

6.5. The Clubhouse Casino reserves the right to modify the VIP program structure and benefits at any time.

7. Games

7.1. The Clubhouse Casino offers a diverse portfolio of games across multiple categories:

7.1.1. Slots

Approximately 7,000 slot games from providers including NetEnt, Play'n GO, Pragmatic Play, Microgaming, Red Tiger, Quickspin, and Yggdrasil.

7.1.2. Table Games

Approximately 500 table games from providers including Betsoft, iSoftBet, BGaming, and Playreels.

7.1.3. Live Casino

Approximately 300 live casino games from providers including Evolution Gaming, Pragmatic Play Live, and Authentic Gaming.

7.1.4. Jackpot Games

Approximately 200 jackpot games from providers including Microgaming, Yggdrasil, and NetEnt.

7.2. Game availability may vary and is subject to change without notice.

7.3. All games are provided for entertainment purposes only.

7.4. In the event of a game malfunction, all affected bets and payouts are void.

8. Responsible Gaming

8.1. The Clubhouse Casino is committed to promoting responsible gaming.

8.2. Players can set deposit limits, loss limits, and self-exclusion periods by contacting customer support.

8.3. If you believe you have a gambling problem, please seek professional help.

9. Privacy and Data Protection

9.1. The Clubhouse Casino is committed to protecting player privacy and personal information.

9.2. Personal data is collected, stored, and processed in accordance with applicable data protection laws.

9.3. Player information will not be shared with third parties except as required by law or for payment processing purposes.

10. Prohibited Activities

10.1. The following activities are strictly prohibited:

10.2. Violation of these terms may result in account suspension, forfeiture of funds, and legal action.

11. Limitation of Liability

11.1. The Clubhouse Casino is not liable for any direct, indirect, or consequential losses arising from the use of our services.

11.2. The Clubhouse Casino is not responsible for technical failures, internet connectivity issues, or third-party service interruptions.

12. Dispute Resolution

12.1. In the event of a dispute, players should first contact customer support at [email protected]

12.2. The Clubhouse Casino will make reasonable efforts to resolve disputes fairly and promptly.

12.3. Disputes that cannot be resolved through customer support may be escalated to the licensing authority, the Tobique Gaming Commission.

13. Changes to Terms and Conditions

13.1. The Clubhouse Casino reserves the right to modify these Terms and Conditions at any time.

13.2. Players will be notified of significant changes via email or website notification.

13.3. Continued use of the casino after changes have been made constitutes acceptance of the updated terms.

14. Account Closure

14.1. Players may close their account at any time by contacting customer support.

14.2. The Clubhouse Casino reserves the right to close or suspend accounts for violation of these terms or for any other reasonable cause.

14.3. Upon account closure, any remaining balance will be returned to the player after deduction of any applicable fees or bonuses.

15. General Provisions

15.1. These Terms and Conditions constitute the entire agreement between the player and The Clubhouse Casino.

15.2. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15.3. The Clubhouse Casino's failure to enforce any right or provision does not constitute a waiver of that right or provision.

16. Contact Information

For questions, concerns, or support, please contact us at:

Email: [email protected]
Website: https://theclubhousecasino.com

By registering and playing at The Clubhouse Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.